Déclaration de confidentialité (UE)
This privacy statement was last updated on 14 octobre 2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.music-city.be. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact – Through phone, mail, email and/or webforms
1.1 Contact – Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24 mois
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- Account name or alias
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.4 Newsletters
1.4 Newsletters
For this purpose we use the following data:
- A first and last name
- Account name or alias
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.5 Deliveries
1.5 Deliveries
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24 mois
2. Sharing with other parties
We only share this data with processors and with other third parties for which consent must be obtained.
Processors
Name: SiteGround Spain S.L.
Country: Espagne
Purpose: Hébergement web
Name: Worldline S.A.
Country: France
Purpose: Opérations de paiement en ligne
Name: bpost
Country: Belgique
Purpose: Livraison des produits commandés sur le site
Third parties
Name: Youtube
Country: États-unis
Purpose: Intégration de contenu vidéo
Data: Adresse IP Name: Facebook
Country: États-unis
Purpose: Partage de contenu
Data: Adresse IP Name: Twitter
Country: États-unis
Purpose: Partage de contenu
Data: Adresse IP Name: Deviant Inc.
Country: États-unis
Purpose: Sécurité
Data: Adresse IP
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
10. Contact details
MDMC s.r.l.
156, Rue du Midi
1000 Bruxelles – Belgique
Belgium
Website: https://www.music-city.be
Email: admin@music-city.be
Phone number: +32 2 502 38 70
11. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
Annex
I. Boutique en ligne
Ce que nous collectons et stockons
Pendant votre visite du site, nous suivons :- les produits que vous avez vus, ce qui permet par exemple d’afficher des produits que vous avez récemment consultés;
- localisation, adresse IP et type de navigateur que nous les utilisons pour l‘estimation des taxes et frais de port;
- l’adresse de livraison, que nous vous demanderons de saisir pour estimer les frais d’expédition éventuels et pour vous envoyer la commande !
- Envoyer des informations à propos de votre compte et commande,
- Répondre aux demandes, incluant les remboursements et plaintes
- Traitement des paiements et prévention de la fraude
- Configurer votre compte pour notre boutique en ligne
- Se conformer avec toute obligation légale, telle que le calcul des taxes
- Améliorer les offres de notre magasin
- Vous envoyer des messages marketing, si vous choisissez d’en recevoir.
Qui de notre équipe a accès aux données
Les membres de notre équipe ont accès aux informations que vous nous fournissez. Par exemple, les administrateurs et gérants de boutique ont accès :- Détails de commande tels que ce qui a été acheté, quand et où cela doit être envoyé,
- Détails client tels que vos nom, e-mail et informations de facturation et de livraison.
Préférences, contenu du panier d'achat, liste de souhaits, espace personnel, etc…